Privacy Policy

Last updated: April 3, 2025

This Privacy Policy describes how KIQ Labs LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.kiq-labs.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

 

 

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use depends on how you interact with us.

We may use your personal information to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms, and protect or defend the Services, our rights, and the rights of our users.

 

 

What Personal Information We Collect

Information You Provide to Us Directly

  • Contact details: name, address, phone number, and email.

  • Order information: billing and shipping addresses, payment confirmation, email address, and phone number.

  • Account details: username, password, and other information used for account security.

  • Customer support messages or any information you choose to include when communicating with us.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Site ("Usage Data") using cookies, pixels, and similar technologies. This may include device and browser data, IP address, network connection details, and how you use the Services.

Information from Third Parties

We may receive information from:

  • Service providers (such as Shopify) that support our Site and Services.

  • Payment processors that collect and process your payment information.

  • Third-party analytics and advertising tools (e.g., cookies, web beacons, SDKs).

 

 

How We Use Your Information

  • To provide products and services: Process orders, manage accounts, arrange shipping, and communicate updates.

  • Marketing and advertising: Send promotional communications and show personalized ads (based on your consent or legitimate interest, as applicable).

  • Security and fraud prevention: Detect, investigate, or take action regarding potential fraudulent or illegal activities.

  • Customer support and improvement: Respond to your inquiries and improve our Site and Services.

 

 

Cookies

We use cookies and similar technologies for functionality, analytics, and advertising. You can manage cookies through your browser settings, but disabling them may affect your experience.
Our website also recognizes the Global Privacy Control (GPC) signal to help you opt out of targeted advertising where applicable.

For more details on Shopify’s cookies, visit Shopify Legal – Cookies.

 

 

How We Share Information

We may share your information with:

  • Service providers (e.g., payment processors, fulfillment partners, IT and customer support providers).

  • Business and marketing partners.

  • Affiliates and corporate entities within our group.

  • Legal authorities, if required by law or to protect our rights.

  • In connection with mergers, acquisitions, or business transfers.

We do not sell or disclose sensitive personal data without your consent.

 

 

User-Generated Content

If you post product reviews or other content publicly through our Site, that information may be viewed by others. Please use discretion when sharing any personal information publicly.

 

 

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their content, policies, or practices. You should review their privacy and security policies before providing any information.

 

 

Children’s Data

Our Services are not directed to children under 16. We do not knowingly collect information from minors. If a parent or guardian believes their child has provided us with personal data, please contact us to have it deleted.

 

 

Security and Retention

We implement reasonable measures to protect your data. However, no system is 100% secure.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

 

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your data.

  • Opt out of marketing communications or data sharing.

  • Withdraw consent or restrict processing.

  • Lodge a complaint with a relevant data protection authority.

You may exercise these rights by contacting us as outlined below.

 

 

International Users

We may transfer, store, or process your data outside of your country of residence, including in the U.S.
When doing so, we rely on appropriate legal safeguards such as Standard Contractual Clauses to ensure adequate protection.

 

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

I. The name of the limited liability company is:
KIQ Labs LLC

II. The name and physical address of the registered agent of the limited liability company is:
Sagebrush Corporate Solutions LLC
211 W 19th
Ste 301
Cheyenne, WY 82001

III. The mailing address of the limited liability company is:
1903 S Greeley Hwy
#322
Cheyenne, WY 82007

IV. The principal office address of the limited liability company is:
211 W 19th St
Ste 301
Cheyenne, WY 82001

For the purposes of applicable data protection laws, KIQ Labs LLC is the data controller of your personal information.